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Buyer Instructions

Thea & Sami are proud to provide secure online shopping for our customers by using PayPal, the most trusted and secure payment system available world-wide. Your financial information will always be secure and safe with us.

Australian customers also have the choice to do a purchase using the direct deposit option. Simply email us with your preferred products and that you would like to pay by direct deposit and we will arrange to send you payment details.

We have a flat fee of $9 on Australian orders or FREE SHIPPING on orders of $150 or more within Australia*. *Please note that this offer does not extend to Wholesale Orders and lampshades.

International orders* will receive a notification indicating what your postal costs will be. We will only charge you exact postal rates. You then can decide whether to proceed with the purchase or not. Internationsal purchases are GST (tax) free.

To purchase any item from our online store, simply follow these easy steps:

  1. When you have decided on which item to purchase, select your size from the drop down menu (if applicable) then click the Add to Cart button.
  2. In your cart, you can add as many items as you like when you proceed to the check out.
  3. You can view your shopping cart at anytime by clicking the View Cart button found at the bottom left corner of each page.
  4. You can remove any item from the shopping cart by selecting the checkbox next to the item and clicking the Update button.
  5. Once you have finished shopping, click Cart Contents (if you are not already viewing your cart) and click the Checkout button to purchase your desired items.
  6. If you are not a PayPal account holder you can choose to use the check out for credit card payment via visa or mastercard or you can log into your paypal account.
  7. Enter all of the information in the form and click Continue.
  8. Choose your shipping option and enter any comments that you wish to pass onto Thea & Sami then click Continue.
  9. You will be returned to the Thea & Sami shopping cart once this has been processed.
  10. Regardless of the payment option you choose, Thea & Sami will be in touch shortly after your order.
Some items may not be in stock but may be made to order. We will advise you immediately if an item is in immediate stock to allow you the option of whether you wish to wait it to be made to order (some items may take up to 6 weeks delivery if this is the case). You may be able to request colour variations.



 

 
   
 
 
© Thea and Sami 2015